Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999
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ChatHealth Text Service
Life can be busy and finding time to go and speak to someone about your health can be tricky. So we have introduced a text service for young people.
You can text a School Nurse any question you might have about any health topic. You can text anytime of the day or night and a School Nurse will reply to you in between the hours of 9am and 5pm Monday to Friday. You will receive advice from a qualified nurse and if you would like to you can arrange an appointment with a nurse.
We might inform someone if we were concerned about your safety but we would usually speak to you first. Your messages are stored and can be seen by other health care staff who follow the same confidentiality rules, We aim to reply to you within one working day and you should get an immediate message back to confirm we have received your text. Text will only be seen between 9am and 5pm. If you need help before you hear back from us contact your GP, nearest walk in centre or dial 111. Our text number does not receive voice calls or MMS picture messages. We support messaging from UK mobile numbers only (which does not include messages seNt from landlines, international mobile numbers and some ‘number masking’ mobile apps). To prevent the health professional from sending messages to you, text STOP to our number. Messages are charged at your usual rates.
