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Your Feedback helps us to improve our services and we value your comments.
You can tell us what you think about our service in a variety of ways.
 We know we can always improve.
The NHS Friends and Family Test (FFT) is a survey created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It’s a quick and anonymous way to give your views after receiving NHS care or treatment.
An example of how school nurses in our West Sussex area responded in February 2o23
After an appointment with our service you may be sent a short FFT survey to complete. You can also ask for this at the appointment or by calling our duty numbers.
Tell us what you think about our services, what we are good at, where can we improve, and what matters to you? There are lots of ways to do this.
Please see our Trust website for more information about this
When you have used ChatHealth please do give feedback when the conversation is closed. This helps us to understand what you found helpful and how we can improve.
If you have not used the ChatHealth service, see the numbers at the end of the page.
