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Services

Find out what services are available to you in your area.

Feelings

Victim First

Victim First provides free, independent, and confidential support for people who have been a victim or witness of a crime, within Leicester, Leicestershire and Rutland.

They provide emotional and practical support, information, and advice. Specialist support is available for children and young people.

T: 0800 953 9595

E: support@victimfirst.org

W: Visit Victim First website

My Self-Referral

My Self-Referral helps young people under the age of 18 with their mental health. On their website you can refer yourself for mental health support if you fall under certain criteria.

W: Visit My Self-Referral website

Central Access Point (CAP)

If you, or someone you care about, need urgent advice or support for your mental health, you can call the Mental Health Central Access Point on 0808 800 3302.

This service is available 24 hours a day, seven days a week free of charge for people of all ages in Leicester, Leicestershire and Rutland.

T: 0808 800 3302

Community Chill Out Zone

If you are aged 11 – 18 years old and live in LE1 & LE2 and have overwhelming feelings of anxiety, low mood, suicidal thoughts or thoughts of self harm, you can contact the Community Chill Out Zone for support.

T: 07566 819842

E: reception@rllr.org.uk


Opening Times

Monday to Saturday 9am to 8pm

Drop in to our Relate centre, 83 Aylestone Road, Leicester, LE2 7LL (just down the road from Leicester Royal Infirmary)

Downloads

Harmless

Harmless work with people who self-harm, or are at risk of self-harm, in Leicester, Leicestershire and Rutland. They work with anyone, at any age.

W: Visit Harmless website

The Centre for Fun and Families

The Centre for Fun and Families (CFF) helps young people and their parents/carers who are experiencing communication, relationship, behaviour and mental health difficulties.

T: 0116 223 4254

E: centre@cffcharity.org.uk

W: Visit The Centre for Fun and Families website

Adhar Project

Adhar Project is a Leicester based mental health charity providing a range of low-level, community based support opportunities for those in the Black, Asian and Minority Ethnic (BAME) groups with mental health needs, as well as supporting their families and carers.

T: 0116 220 0070

W: Visit Adhar Project website

Lamp Mental Health Advocacy

Lamp offers free to access mental health advocacy in Leicester, Leicestershire and Rutland. Their service is confidential and non-judgmental.

You may already have been diagnosed with a mental health condition or you might be experiencing early signs and symptoms and be unsure where to turn. They can help.

T: 0116 255 6286

W: Visit Lamp Mental Health Advocacy website

Talk²Sort Mediation

The talk²sort Mediation Service works with young people aged 11-19, and their families, who may be having problems at home or with their relationships. They support people to explore ways of resolving conflict.

T: 01509 260500

W: Visit Talk²Sort Mediation website

Start a Conversation

Start a Conversation is a suicide prevention campaign that runs across Leicester, Leicestershire and Rutland. The aim is to create a welcoming environment where care and support is available to all those who need it, those who have lost someone and those who have been affected by suicide in any way.

W: Visit Start a Conversation website

Tellmi

Tellmi is a digital mental health service for anyone over the age of 11 that is available free of charge across Leicester, Leicestershire and Rutland.

W: Visit Tellmi website

Feelings - Bereavement & Loss

The Laura Centre

The Laura Centre is a specialist bereavement counselling service who offer help and support to young people when they have lost someone special in their life.

If you’ve lost someone special in your life and feel you need support, contact the Laura Centre or look online at their website to find out more information.

If you decide to try counselling, this doesn’t have to just be talking; you can play games, draw, make stuff, use puppets or just be quiet, whatever makes you feel most comfortable.

T: 0116 254 4341

E: info@thelauracentre.org.uk

W: Visit The Laura Centre website

Feelings - Bullying

Leicestershire Police

To report an incident or crime, dial 101 or 999. You can also visit their website.

W: Visit Leicestershire Police website

Growing Up

Victim First

Victim First provides free, independent, and confidential support for people who have been a victim or witness of a crime, within Leicester, Leicestershire and Rutland.

They provide emotional and practical support, information, and advice. Specialist support is available for children and young people.

T: 0800 953 9595

E: support@victimfirst.org

W: Visit Victim First website

Central Access Point (CAP)

If you, or someone you care about, need urgent advice or support for your mental health, you can call the Mental Health Central Access Point on 0808 800 3302.

This service is available 24 hours a day, seven days a week free of charge for people of all ages in Leicester, Leicestershire and Rutland.

T: 0808 800 3302

After18

After18 is a charity which specialises in supporting unaccompanied asylum-seeking children and young refugees under 25 to adjust to living in the UK, consider their options and prepare for their future.

They provide a range of regular group activities in Leicester to enable young refugees to socialise, learn new skills and adjust to life in the UK.

T: 07851 411964

E: mail@after18.org.uk

W: Visit After18 website

Leicester City of Sanctuary

Offering a range of vital services and wider enrichment opportunities to asylum seekers and refugees in and around Leicester.

E: contactus@leicester.cityofsanctuary.org

W: Visit Leicester City of Sanctuary website

British Red Cross Refugee Support in Leicester

If you are a refugee or asylum seeker, the British Red Cross may be able to help you.

T: 0116 479 0900

E: rsleicester@redcross.org.uk

W: Visit British Red Cross Refugee Support in Leicester website

The Centre for Fun and Families

The Centre for Fun and Families (CFF) helps young people and their parents/carers who are experiencing communication, relationship, behaviour and mental health difficulties.

T: 0116 223 4254

E: centre@cffcharity.org.uk

W: Visit The Centre for Fun and Families website

Leicestershire Police

To report an incident or crime, dial 101 or 999. You can also visit their website.

W: Visit Leicestershire Police website

Start a Conversation

Start a Conversation is a suicide prevention campaign that runs across Leicester, Leicestershire and Rutland. The aim is to create a welcoming environment where care and support is available to all those who need it, those who have lost someone and those who have been affected by suicide in any way.

W: Visit Start a Conversation website

Growing Up - Gender Identity

Gender Identity Development Service (GIDS)

The Gender Identity Development Service (GIDS) is for children and young people, and their families, who experience difficulties in the development of their gender identity. It’s a national specialised service, based in London and Leeds, and is the only one of its kind in Great Britain

W: Visit Gender Identity Development Service (GIDS) website

Health

Central Access Point (CAP)

If you, or someone you care about, need urgent advice or support for your mental health, you can call the Mental Health Central Access Point on 0808 800 3302.

This service is available 24 hours a day, seven days a week free of charge for people of all ages in Leicester, Leicestershire and Rutland.

T: 0808 800 3302

ChatAutism

ChatAutism is a text messaging service that provides a safe and easy way for young people with an autism diagnosis to get confidential help and advice.

Through ChatAutism, autistic young people are able to access advice and support directly from the Specialist Autism Team.

Text: 07312 277097

T: 07312 277097

W: Visit ChatAutism website

Leicestershire Autistic Society

The Leicestershire Autistic Society provides support, information and advice to families and professionals dealing with Autism in Leicestershire, Leicester City and Rutland.

T: 0116 291 6958

E: leicestershireautisticsociety@gmail.com

W: Visit Leicestershire Autistic Society website

ADHD Solutions

ADHD Solutions provide information, help and support for children and young people with ADHD – Attention Deficit Hyperactivity Disorder – as well as their families and anyone who supports them or works with them.

T: 0116 261 0711

E: info@adhdsolutions.org

W: Visit ADHD Solutions website

Start a Conversation

Start a Conversation is a suicide prevention campaign that runs across Leicester, Leicestershire and Rutland. The aim is to create a welcoming environment where care and support is available to all those who need it, those who have lost someone and those who have been affected by suicide in any way.

W: Visit Start a Conversation website

Health - Immunisation

Community Immunisation Service (CIS)

The Community Immunisation Service (CIS) supports and delivers immunisation programmes across Leicester, Leicestershire and Rutland (LLR). The service provides immunisations in schools for seasonal flu, HPV, teenage booster and the meningitis ACWY

W: Visit Community Immunisation Service (CIS) website

Lifestyle

Victim First

Victim First provides free, independent, and confidential support for people who have been a victim or witness of a crime, within Leicester, Leicestershire and Rutland.

They provide emotional and practical support, information, and advice. Specialist support is available for children and young people.

T: 0800 953 9595

E: support@victimfirst.org

W: Visit Victim First website

Central Access Point (CAP)

If you, or someone you care about, need urgent advice or support for your mental health, you can call the Mental Health Central Access Point on 0808 800 3302.

This service is available 24 hours a day, seven days a week free of charge for people of all ages in Leicester, Leicestershire and Rutland.

T: 0808 800 3302

Live Well Leicester

Live Well Leicester are fully committed to supporting local communities in Leicester to become, happier, healthier and fitter by offering access to a wide range of support services including access to:

  • Stop Smoking support
  • Help to manage your alcohol intake
  • Help with managing your weight and healthy eating
  • Access and signposting into various programmes that can support you to increase your levels of physical activity including walking programmes across the City

W: Visit Live Well Leicester website

New Dawn New Day

New Dawn New Day has worked to support the wellbeing of women and girls in Leicester and Leicestershire for over 30 years. They started out as a community-based women’s centre in the 1980s, and now deliver a range of services to vulnerable and socially excluded women designed to meet their multiple and complex needs.

T: 03333 444 304

E: admin@ndnd.org.uk

W: Visit New Dawn New Day website

Barnado’s Carefree Young Carers Service

Barnado’s Carefree Young Carers Service offers a range of services for young carers under the age of 18 who provide regular and ongoing care and/or emotional support to a family member who is physically or mentally unwell, disabled and/or misuses substances.

T: 0116 286 7182

E: carefree@barnardos.org.uk

W: Visit Barnado’s Carefree Young Carers Service website

Leicestershire Police

To report an incident or crime, dial 101 or 999. You can also visit their website.

W: Visit Leicestershire Police website

Start a Conversation

Start a Conversation is a suicide prevention campaign that runs across Leicester, Leicestershire and Rutland. The aim is to create a welcoming environment where care and support is available to all those who need it, those who have lost someone and those who have been affected by suicide in any way.

W: Visit Start a Conversation website

Lifestyle - Alcohol

Turning Point

The young person and young adult team service can offer support to individuals aged between 13 to 24 support and advice on substance misuse.

T: 0300 303 6000

W: Visit Turning Point website

Lifestyle - Drugs

Turning Point

The young person and young adult team service can offer support to individuals aged between 13 to 24 support and advice on substance misuse.

T: 0300 303 6000

W: Visit Turning Point website

Lifestyle - E-cigarettes

Live Well Leicester- Stopping Smoking

Get free, friendly, non judgemental support and advice to help you stop smoking.

T: 0116 454 4000

W: Visit Live Well Leicester- Stopping Smoking website

Lifestyle - Nutrition & Diet

FLIC (Family Lifestyle Club)

FLIC is an 8-week programme (meeting once each week) for children aged 8-13 years and their families, offering support and information about weight management.

W: Visit FLIC (Family Lifestyle Club) website

Lifestyle - Tobacco

Live Well Leicester- Stopping Smoking

Get free, friendly, non judgemental support and advice to help you stop smoking.

T: 0116 454 4000

W: Visit Live Well Leicester- Stopping Smoking website

Relationships

Leicester Sexual Health (NHS) services

Leicester Sexual Health (NHS) offers a range of free sexual health services in Leicester, Leicestershire & Rutland and are based at the Haymarket Health clinic.

They also offer clinics in various locations in the Leicestershire & Rutland. Times and locations for these clinics can be found on the Leicester Sexual Health website.

T: 0300 124 0102

W: Visit Leicester Sexual Health (NHS) services website

Victim First

Victim First provides free, independent, and confidential support for people who have been a victim or witness of a crime, within Leicester, Leicestershire and Rutland.

They provide emotional and practical support, information, and advice. Specialist support is available for children and young people.

T: 0800 953 9595

E: support@victimfirst.org

W: Visit Victim First website

Central Access Point (CAP)

If you, or someone you care about, need urgent advice or support for your mental health, you can call the Mental Health Central Access Point on 0808 800 3302.

This service is available 24 hours a day, seven days a week free of charge for people of all ages in Leicester, Leicestershire and Rutland.

T: 0808 800 3302

The Centre for Fun and Families

The Centre for Fun and Families (CFF) helps young people and their parents/carers who are experiencing communication, relationship, behaviour and mental health difficulties.

T: 0116 223 4254

E: centre@cffcharity.org.uk

W: Visit The Centre for Fun and Families website

Talk²Sort Mediation

The talk²sort Mediation Service works with young people aged 11-19, and their families, who may be having problems at home or with their relationships. They support people to explore ways of resolving conflict.

T: 01509 260500

W: Visit Talk²Sort Mediation website

Leicestershire Police

To report an incident or crime, dial 101 or 999. You can also visit their website.

W: Visit Leicestershire Police website

Start a Conversation

Start a Conversation is a suicide prevention campaign that runs across Leicester, Leicestershire and Rutland. The aim is to create a welcoming environment where care and support is available to all those who need it, those who have lost someone and those who have been affected by suicide in any way.

W: Visit Start a Conversation website

Relationships - CSE

United Against Violence and Abuse (UAVA)

UAVA are a consortium of three local specialist providers of domestic abuse and sexual violence services in Leicester, Leicestershire and Rutland. These are:

  1. Women’s Aid Leicestershire Ltd
  2. FreeVA
  3. Living Without Abuse for victims

T: 0808 802 0028

W: Visit United Against Violence and Abuse (UAVA) website

Relationships - Domestic Abuse

Women’s Aid Leicester

Advice and support for women and children experiencing and fleeing from domestic abuse across Leicester and Leicestershire.

T: 0808 80 20 028

W: Visit Women’s Aid Leicester website

Relationships - Forced Marriage

United Against Violence and Abuse (UAVA)

UAVA are a consortium of three local specialist providers of domestic abuse and sexual violence services in Leicester, Leicestershire and Rutland. These are:

  1. Women’s Aid Leicestershire Ltd
  2. FreeVA
  3. Living Without Abuse for victims

T: 0808 802 0028

W: Visit United Against Violence and Abuse (UAVA) website

Women’s Aid Leicester

Advice and support for women and children experiencing and fleeing from domestic abuse across Leicester and Leicestershire.

T: 0808 80 20 028

W: Visit Women’s Aid Leicester website

Relationships - Good Relationships

United Against Violence and Abuse (UAVA)

UAVA are a consortium of three local specialist providers of domestic abuse and sexual violence services in Leicester, Leicestershire and Rutland. These are:

  1. Women’s Aid Leicestershire Ltd
  2. FreeVA
  3. Living Without Abuse for victims

T: 0808 802 0028

W: Visit United Against Violence and Abuse (UAVA) website

Relationships - Grooming

United Against Violence and Abuse (UAVA)

UAVA are a consortium of three local specialist providers of domestic abuse and sexual violence services in Leicester, Leicestershire and Rutland. These are:

  1. Women’s Aid Leicestershire Ltd
  2. FreeVA
  3. Living Without Abuse for victims

T: 0808 802 0028

W: Visit United Against Violence and Abuse (UAVA) website

Women’s Aid Leicester

Advice and support for women and children experiencing and fleeing from domestic abuse across Leicester and Leicestershire.

T: 0808 80 20 028

W: Visit Women’s Aid Leicester website

Relationships - Sexuality

1st Out Youth Group

First Out is the Leicester LGBT Centre’s social and support group for young people aged 13-15 who identify anywhere under the LGBT+ umbrella or are questioning their sexuality or gender identity. The group runs every Tuesday 4:30pm – 6:30pm.

T: 0116 254 7412

E: firstout@llgbc.com

W: Visit 1st Out Youth Group website


Opening Times

Tuesday 4:30pm - 6:30pm

Trade Sexual Health

Trade Sexual Health is a health and sexual health charity, providing free, confidential health advice, information, services and support for the lesbian, gay, bisexual and trans communities of Leicester, Leicestershire and Rutland.

T: 0116 254 1747

E: info@tradesexualhealth.com

W: Visit Trade Sexual Health website


Opening Times

Monday - Thursday: 9:30am - 5:00pm

Friday: 10:00am - 4:00pm

Weekends & Public/Bank Holidays: Closed

Leicester LGBT Centre

Leicester Lesbian Gay Bisexual and Transgender Centre is a voluntary organisation established to support lesbian, gay, bisexual and transgender people in Leicester, Leicestershire and Rutland.

T: 07935 669611

E: info@leicesterlgbtcentre.org

W: Visit Leicester LGBT Centre website

Sexual Health

Leicester Sexual Health (NHS) services

Leicester Sexual Health (NHS) offers a range of free sexual health services in Leicester, Leicestershire & Rutland and are based at the Haymarket Health clinic.

They also offer clinics in various locations in the Leicestershire & Rutland. Times and locations for these clinics can be found on the Leicester Sexual Health website.

T: 0300 124 0102

W: Visit Leicester Sexual Health (NHS) services website

Central Access Point (CAP)

If you, or someone you care about, need urgent advice or support for your mental health, you can call the Mental Health Central Access Point on 0808 800 3302.

This service is available 24 hours a day, seven days a week free of charge for people of all ages in Leicester, Leicestershire and Rutland.

T: 0808 800 3302

Leicestershire Police

To report an incident or crime, dial 101 or 999. You can also visit their website.

W: Visit Leicestershire Police website

Start a Conversation

Start a Conversation is a suicide prevention campaign that runs across Leicester, Leicestershire and Rutland. The aim is to create a welcoming environment where care and support is available to all those who need it, those who have lost someone and those who have been affected by suicide in any way.

W: Visit Start a Conversation website

The C-Card

The C-Card is a small card (roughly the size of debit card) which offers easy access to condoms and lube in a range of venues, including all Sexual Health Clinics and many schools, further education colleges and pharmacies in Leicester, Leicestershire and Rutland.

W: Visit The C-Card website

LSH- Leicester Sexual Health

Free confidential services including sexually transmitted infection (STI) screening and treatment, pregnancy testing, contraception and more.

T: 0300 124 0102

W: Visit LSH- Leicester Sexual Health website

Sexual Health and Contraception Clinic (Shacc)

Shacc is a group of primary care organisations in Leicester City. They have interests and skills in the area of sexual health and an aim to tackle some of the local issues in sexual health such as a high teenage pregancy rate, increasing demand for sexual health services and poor access to long acting reversible contraceptive methods.

T: 0800 75 66 277

E: lcccg.shacc@nhs.net

W: Visit Sexual Health and Contraception Clinic (Shacc) website

Trade Sexual Health

Trade Sexual Health is a health and sexual health charity, providing free, confidential health advice, information, services and support for the lesbian, gay, bisexual and trans communities of Leicester, Leicestershire and Rutland.

T: 0116 254 1747

E: info@tradesexualhealth.com

W: Visit Trade Sexual Health website


Opening Times

Monday - Thursday: 9:30am - 5:00pm

Friday: 10:00am - 4:00pm

Weekends & Public/Bank Holidays: Closed