Accessibility statement for Health for Teens

This accessibility statement applies to www.healthforteens.co.uk

This website is run by Leicestershire Partnership NHS Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• some images do not have alternative descriptive text
• some background images have not been indicated as being decorative
• video content does not support audio description
• audio content is not accompanied by a text transcript

Assistive software

We use ReachDeck (formerly Browsealoud), a piece of software included for every visitor to our website that adds instant access to supportive features, including text-to-speech, translation and magnification tools.  Find out more about how to use the included REachDeck tools on this website.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• Email: requestsujala@leicspart.nhs.uk
• Telephone: 0116 295 4747
• Fax: 0116 295 7015

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the communications team at: feedback@leicspart.nhs.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Leicestershire Partnership NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have alternative text and some images are incorrectly identified as meaningful, this fails WCAG 1.1.1.

Some video content does not include captions, this fails WCAG 1.2.1.

Equivalent text alternative is not provided for video or audio content, this fails WCAG 1.2.1.

Audio description is not provided for video content, this fails WCAG 1.2.5.

We plan to address the above issues by the end of December 2022.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our pages link to PDF documents provided by external organisations for additional content.  Whilst these documents are outside of our control, we will update links to web page content where possible when articles are reviewed.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was last reviewed on 21st July 2021.

This website was last tested on 15th June 2021. The test was carried out in-house by Leicestershire Partnership NHS Trust using the Accessibility Insights for Web tool.

We used a sample of pages for testing which covered different content types, including written, video and quiz content.